COVID-19 Policy and Procedures
In response to the continuing COVID-19 threat, and keeping within CDC and WHO guidelines, Carolina Optometric of Arden has decided to temporarily adjust business hours and business practices. The health and well being of our patients and employees is our top priority. The CDC just released guidance recommending the delaying of all non-urgent eye exams.
As of Monday, March 23rd, we will be available Monday – Thursday during the hours of 10am – 4pm and on Friday from 9am – 1pm to answer phone calls and emails. We can also meet you at the shop for scheduled pick ups and appointments. Additionally, we are taking the following measures/precautions:
Appointments
We are still open for any emergent appointments! These include anyone due for post operative care, contact lens problems, red/irritated eyes, sudden changes in vision, prescription refills, etc. We are adding additional time to each appointment slot and time between each appointment to allow staff to thoroughly disinfect surfaces and equipment as well as limit the number of individuals in the office at any given time.
New changes in legislation may also allow one of our Doctors to discuss your issue over the phone or through Skype/Facetime. This option may be billed to and covered by your insurance.
Contact Lenses
We are waiving direct shipping fees for all contact lens orders of 2 boxes or more. Alternatively, if you want to come to the office to pick up contacts, please call us and we’re more than happy to deliver to you curbside. Please support us as your local eye care provider!
Glasses/Sunglasses
If you have glasses that need to be picked up, please call us and we can schedule a time for you to come into the office to pick up and have adjusted.
We are experiencing a time of uncertainty, but we are committed to our community we call HOME!
If there is anything we can do for you, please feel to reach out to us via text or phone call at (828) 681-8000.
Drs. Skierczynski, Faber and the staff of Carolina Optometric of Arden
Carolina Optometric of Arden • (828) 681-8000
